WordPress is an ever-improving CMS, meaning? There are regular updates available to fix and improve WordPress core, themes and plugins. It is vital to keep everything up to date otherwise they could cause issues.
Our care plans take care of all the updates necessary for your website. Our support team will regularly update WordPress core, themes and plugins during low traffic hours. This makes sure minimum amount of visitors are impacted due updates.
We will fix most of the common issues/error caused due to updates.
All major updates are performed on a staging environment. When happy our team will update the live website.
Any custom work, such as but not limited to, plugins, themes and code unless WPStudio had done the custom work in first place.
Yes, the website is backed up before all update to avoid any unexpected outcomes.
All updates are done on a weekly basis and are done during quiet hours. We set times and days for each website. Weekly updates allow us to allocate enough time to each website for updates. Making sure, a backup is made, every update is tested and then deployed.